ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2020-09-15

Great customer

"Great customer service, not only did he sell me what I needed, he also help me install it...."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-08-28

"Mike was very helpful and knowledgeable on your products.
He was friendly and made our shopping a great experience.
He has great Customer service !!!!!
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-08-22

Good store

"This is a good store, but doesn't carry many of the products that a larger Cycle Gear store would. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-08-19

X Fourteen

"Gus was very informative and helpful in my selection. Product knowledge was spot on and he knew the beat helmet for my riding style and needs. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
2/5

2020-08-07

Warranty

"The guys were unable to see that I purchased an extended warranty for my Bluetooth. I had to drive 49 miles to find my receipt As good as technology is today, that’ unacceptable When they told me that I didn’t need the receipt when I purchased it."

Detailed Review Benchmark + -
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-07-26

Good experience

"Acknowledgeable and helpful staff"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-07-23

There the best, the staff is excellent!

"No problem purchasing items at great cost."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-07-17

Great customer service!

"These guys know what they’re doing. They are so good at customer service and make you feel so welcomed. Gus and Mike are the guys to see!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-07-13

Great customer service

"I was in the market for a full-faced helmet. Gus helped me try on a few and make sure I had the right size. Really happy with my purchase as I had been in once before and was indecisive. He also helped me find a phone mount that would work for my phone and my bike. Really appreciated all his help and input. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-06-27

Great service

"Even with COVID 19 service still has not stopped with great attitudes."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-06-20

Excellent Service

"There is always a good selection of equipment at Cycle Gear whether it's for the motorcycle or personal. The attendants are helpful and knowledgeable. When I was recently shopping for a new helmet at other stores closer to my home, the sales staff either told me, "they're over there" or told they were out of stock. At Cycle Gear, I was helped to get the helmet I felt comfortable with. I am happy to know that they will soon open a store closer to my home which may upset the local shops. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-06-16

Excellent

"The expert at this location was very well knowledgeable enjoyed the experience "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-05-15

Lots of goodies and helpful service.

"I went to buy some gloves and walked out with way too much stuff. I hate this place because I can never spend only what I need. Too many goodies."

Detailed Review Benchmark + -
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-05-07

Excellent customer service and product knowledge

"Needed a new helmet and she was nice enough to grab all the options I was interested in and try them on m even though it was a hassle for her due to COVID not letting people in the store. She went above and beyond when it wasn’t necessary and I’ll keep coming back because of that."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-04-09

Great service with lots of smiles.

"They always take care of me and help me with any motorcycle needs. Pleasant experience. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.